Privacy Policy


When you use HeriwarD, you provide your information explicitly and implicitly. This document allows you to better understand what data is collected, why it is collected and how it is used.

This document will let you know the privacy policy applied by HeirwarD and understand how your personal information is handled.

Collected Data

Personal data processing means any operation or complex of transactions, even without the help of electronic means, relating to the collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, usage, interconnection, blocking, communication, dissemination, deletion and destruction of data, even if not recorded in a database.

The data processing is based on principles of fairness, lawfulness, transparency and protection of your privacy and your rights.

HeriwarD collects data to provide better services to all users, such as understanding key elements such as user-language or more complex elements such as what cultural heritage you might be most interested in. The ultimate goal is to safeguard and protect the historical and cultural heritage.

Information is collected in the following ways:

Other Personal Data collected may be indicated in other sections of this Privacy Policy or by informative texts displayed at the same time as the collection of the Data.

Avoiding to provide some of your Personal Data may prevent HeriwarD from providing its services.

The User assumes the responsibility for the personal data of third parties that are published or shared by HeriwarD and warrants that they have the right to disclose or divulge them by releasing HeriwarD from any liability to third parties.

How Collected Data are Used

HeriwarD collects, retains, processes and uses information to improve the user experience and the overall quality of the services offered. HeriwarD also analyzes this information to provide custom content, for example to display more relevant search results.

This information is also used for the operational, technical and administrative management of the report (and the user-created profile) associated with the provision of the Service provided by HeriwarD and the making of communications regarding the conduct of the established relationship.

Reviews and images provided by a user, along with the name of the person who provided them, may be made visible to all other users using HeriwarD. It is also possible that such information may be indexed by search engines and displayed also by non-registered users on HeriwarD.

Location data are used to provide the user with information about cultural assets and events in his proximity. Location data can be stored and subsequently analyzed to provide better and more accurate location services, also based on the user preferences.

HeriwarD may request the user's consent to use the information for purposes other than those set forth in these Privacy Policy.

HeriwarD could treat your personal information on a site server in a country other than the one where the user is located.

Access to personal information and updates

When a user uses HeriwarD, he has available services to modify his personal registration data. If such services were not sufficient, HeriwarD will try to provide the user with methods to quickly update or delete them, unless kept for legitimate commercial or legal purposes. In case of updating the personal registration information, the user may be required to provide all the information needed to verify the identity before meet his request.

Unreasonably repetitive requests that require excessive technical commitment (such as the development of a new system or the substantial modification of an existing practice), or which could endanger other people's privacy (eg requests for Information stored on backup systems) could also be rejected.

HeriwarD tries to make the access to information and its correction free, except in cases where the effort required is overly burdensome. In addition, HeriwarD tries to manage the services in such a way as to protect the information from accidental or misleading destruction. For this reason, after you delete user registration information from the services, you can not delete information from backup systems.

All information resulting from the use of services by users can not be modified or deleted.

Shared information

HeriwarD does not provide personal information to third parties with the exception of the following cases:

Information security

HeriwarD is committed to protecting its users from unauthorized access to provided information and from the alteration, disclosure and unauthorized disclosure of such information. In particular:

Without prejudice to HeriwarD's will to adopt security arrangements that do not allow unauthorized alteration, disclosure, and destruction of user information, HeriwarD shall in no case be held liable for any alteration, disclosure, or destruction resulting from computer attacks to Information systems that make up the service.


The foregoing Privacy Policy may be subject to change from time to time. Any changes to these Privacy Policy will be published on this page and, if the changes are relevant, they will be reported with a more visible notification (eg via an email containing changes to privacy policy). Previous versions of the Privacy Policy will be archived to allow for consultation.

When applying these Privacy Policy

These privacy policies apply to all services offered by HeriwarD.



Last update: 29 May 2017.